Privacy Policy

1. Information We Collect

We may collect the following information:

• Name, email address, phone number, and billing details.
• Uploaded floor plans, property layouts, directional details, and related property information.
• Payment-related information processed through secure third-party payment gateways.
• Technical information such as IP address, browser type, device information, and website usage data.

2. How We Use Information

We use your information to:

• Provide Vastu analysis, reports, and related advisory services.
• Process payments and confirm orders.
• Communicate with you about your order, support requests, and updates.
• Improve our website, services, and user experience.
• Comply with legal or regulatory obligations.

3. Payment Processing

Payments on Navivastu are processed through secure third-party payment gateways such as Razorpay. Navivastu does not store your full card, UPI, or banking credentials on its own servers.

4. Data Sharing

We do not sell your personal information. We may share data only with service providers, payment processors, technical support partners, or legal authorities when necessary for service delivery, compliance, or security purposes.

5. Data Storage and Security

We take reasonable technical and organizational steps to protect your information from unauthorized access, misuse, alteration, or disclosure. However, no digital system can guarantee complete security.

6. Uploaded Files and Reports

Any floor plans or documents uploaded by you are used only for the purpose of providing the requested service. We may retain records for operational, customer support, legal, or internal quality purposes unless deletion is required by law or agreed otherwise.

7. Cookies and Analytics

Navivastu may use cookies, analytics tools, and similar technologies to understand user behavior and improve website performance.

8. Your Rights

You may contact us to request correction of inaccurate personal information or to raise concerns about privacy. We will review such requests in accordance with applicable law.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Policy Updates

We may update this Privacy Policy from time to time. Continued use of the website after updates means you accept the revised policy.

11. Contact

For privacy-related questions, contact support@navivastu.com.