Shipping & Delivery Policy
Effective date: 30 July 2026
Navivastu provides digital services only. This Shipping / Delivery Policy explains how purchased services are fulfilled.
1. No Physical Shipping
Navivastu does not sell or ship physical products. All services, reports, and communications are delivered digitally.
2. Service Delivery Method
After successful payment and submission of the required floor plan and details, the ordered Vastu report, analysis, or related advisory output will be delivered digitally through email, website dashboard, download link, WhatsApp, or another communicated electronic method, depending on the service type.
3. Delivery Timelines
Delivery timelines mentioned on the website are estimates only. Actual delivery may vary depending on the completeness of submitted information, volume of orders, technical issues, or the need for additional clarification from the customer.
4. Delays Due to Customer Input
If the uploaded floor plan, directional details, room labels, or other required inputs are incomplete, inaccurate, or unclear, delivery may be delayed until the required clarification is received.
5. Order Completion
An order will be considered fulfilled once the digital report, consultation note, or service output has been sent to the customer through the communicated delivery channel.
6. Customer Responsibility
Customers are responsible for providing a correct email address, phone number, or other delivery contact details and for checking spam/junk folders where applicable.
7. Support
If you do not receive your order within the communicated timeframe, please contact support@navivastu.com.